Data Protection Philippines Your Rights

hanon online Privacy Policy – How We Handle Your Personal Data

Your privacy matters to us. This Privacy Policy explains what personal information hanon online collects from Filipino players, how we use it, and the rights you have over your own data. Please read this page carefully before registering or using the platform.

Last updated: 2025. This policy applies to all registered users and visitors of the hanon online platform in the Philippines. If you have questions about how your data is handled, visit our FAQ page for more information.

1. Information We Collect

When you register and use hanon online, we collect certain personal information that is necessary to operate your account and provide our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals. During gameplay, we record session data including game history, wager amounts, and platform activity to ensure fair play and account security. Additionally, we collect technical data such as your device type, browser, IP address, and operating system to maintain platform performance and detect unauthorised access. All information collected is used solely for the purposes described in this policy and is never sold to third parties.

2. How We Use Your Information

The personal data we collect is used to create and manage your hanon online account, verify your identity in line with Philippine regulations, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Game and session data helps us monitor for fraudulent activity, ensure compliance with responsible gaming standards, and improve the overall experience for players across the Philippines. Technical data allows our team to diagnose platform issues, optimise performance on mobile devices, and protect the security of all user accounts. We may also use aggregated, anonymised data for internal analytics and platform development — this data cannot be used to identify any individual player.

3. Data Sharing and Third Parties

hanon online does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to deliver those services. All third-party partners are required to handle your data in accordance with applicable Philippine data protection laws and are prohibited from using it for any other purpose. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where required by law.

4. Data Security

hanon online takes the security of your personal data seriously and applies industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal information within our systems is strictly limited to authorised personnel only. We regularly review and update our security practices to address emerging threats and ensure that your account remains protected at all times. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. You are also responsible for keeping your account credentials confidential — never share your password with anyone, and contact us immediately if you suspect unauthorised access to your account.

5. Cookies and Tracking

hanon online uses cookies and similar tracking technologies to improve your experience on the platform and ensure that it functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled, as they manage your login session and maintain account security. We also use performance cookies to understand how Filipino players navigate the platform, which helps us identify areas for improvement and optimise page load times on mobile devices. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use hanon online after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.

6. Your Rights as a Filipino Player

Under applicable Philippine data protection law, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request that we correct any inaccurate or incomplete information in your account records, and we will action such requests promptly. If you wish to have your personal data deleted, you may submit a request to us, subject to any legal or regulatory obligations that require us to retain certain records. You have the right to object to or restrict the processing of your data in certain circumstances, and to withdraw your consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided in the footer of this page, and we will respond within the timeframe required by Philippine law.

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations in the Philippines. Financial transaction records are kept for the minimum period required by applicable Philippine financial regulations, after which they are securely deleted or anonymised. If you request account closure, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for compliance purposes. We do not retain data for longer than is necessary for the purposes for which it was collected, and we periodically review our data holdings to ensure compliance with this principle. For specific questions about how long particular types of data are retained, please visit our FAQ page.

8. Children's Privacy

hanon online is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from anyone under the age of 21, and if we become aware that a minor has registered on the platform, we will immediately close the account and delete all associated data. Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools. If you believe that a minor has provided us with personal information, please contact us immediately so that we can take appropriate action. Our age verification process is designed to prevent underage access, and we take our responsibility to protect young people seriously.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will notify registered users through the platform where reasonably practicable. Your continued use of hanon online after any changes have been published constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your personal data. If you have any questions about this Privacy Policy or how your data is handled, please refer to our FAQ page or contact us using the details in the footer below.

What Keeps Your Data Safe With Us

A quick look at the key protections hanon online puts in place for every Filipino player on the platform.

Encrypted Connections

All data between your device and hanon online is transmitted over secure, encrypted connections. Your login credentials and financial details are protected at every step, whether you are on mobile or desktop in the Philippines.

Identity Verification

We verify the identity of all registered players in line with Philippine regulations to prevent fraud and protect the integrity of every account. This process also ensures that only eligible adults can access the platform.

No Data Selling

Your personal information is never sold or rented to third parties for marketing or any other commercial purpose. We share data only with trusted partners who are bound by strict confidentiality obligations under Philippine law.

Your Rights, Respected

Filipino players have the right to access, correct, and request deletion of their personal data at any time. We are committed to responding to all data rights requests promptly and in accordance with applicable Philippine data protection legislation.

Regular Security Reviews

Our security practices are reviewed and updated on a regular basis to address new threats and maintain the highest standards of data protection. We take a proactive approach to keeping your account and personal information secure.

Ready to Play With Confidence?

Your data is protected every step of the way. Join hanon online today and enjoy a safe, secure entertainment experience built for Filipino players.